Agents

COVID-19 Workers’ Compensation Insurance Premium Relief Program

As Hawai`i begins the road to recovery, we are pleased to announce HEMIC’s COVID-19 Workers’ Compensation Premium Relief Program, which will provide $2 million dollars in immediate financial relief to policyholders, in the form of a premium credit. This program is intended to provide relief to our policyholders immediately, at a time when it is needed most.

All HEMIC policyholders with in-force policies as of May 31, 2020 will automatically be enrolled in this program. No application is required and no action is needed on their part. The premium relief distribution will be credited to policyholders’ accounts in mid-July.

Please note that this program is aside and separate from HEMIC’s annual Policyholder Dividend, which rewards performance and loyalty.

HEMIC’s Temporary Suspension of Premium Payment Program, which ran March 19 through May 31, 2020 was a strong success, with over 900 policyholders participating.

New “Passport” App Can Help Transition Workers Back Safely

As Hawai`i is taking careful steps to recover from COVID-19, HEMIC has begun to transition our employees back into the office. We developed a mobile app called “Passport” to facilitate our employees’ safe return to a healthy workplace. Since it is working well for us, we’d like to share it with you.

The Passport App helps employers confirm that each worker is symptom-free prior to entering the workplace each day or shift. The app is simple, easy and confidential.

Here’s how it works:

  • The employee opens the app before reporting to work and takes a short survey about COVID-19 symptoms.
  • Their status is sent confidentially to your HR contact.
  • If the employee is symptomatic, they are instructed not to report to work, to monitor their symptoms, and to follow-up with a doctor.
  • HR can then maintain regular communication with any symptomatic employee, confirming their next steps and planning for a healthy return.

The Passport App is available to all HEMIC policyholders and agencies and can be easily customized for those utilizing MS Office 365. For others, a web-hosted version is available.

Policyholders and agencies interested in using the Passport app can click here to request access.

Commitment to Our Agents

Over the past twenty years, HEMIC has grown into Hawai`i’s leading provider of workers’ compensation insurance. Today, we serve over 6,500 businesses and 75,000 workers with a spirit of excellence and innovation. As we continue to grow with the recent launch of a new Temporary Disability Insurance (TDI) product via Employers’ Protective Insurance Company, our wholly owned subsidiary, we value the relationships we’ve developed with our fantastic network of agents more than ever.

We owe a large part of our continued success to the incredible individuals who have partnered with us throughout our journey. Each of our agency partners are an extension of the HEMIC team and it’s our pleasure to work hand-in-hand creating custom workers’ compensation solutions for ourmutual customers.

As a 100% locally-owned and operated company, we understand the unique nuances of the Hawai`i insurance landscape. Our safety teams’ collective experience enables them to work with employers of all sizes and industries to develop customized safety programs that work. Throughout our growth, we’ve recruited top insurance talent and invested in state-of-the-art technology to ensure that our customers and agents always receive the very best customer care and claims handling service.

Being headquartered in Honolulu allows us to proactively educate our agents on legislative changes that affect our combined businesses and policyholders. Our agents know that we are equipped to handle all of the unique challenges Hawai`i business owners face in the workplace.

Contact us to learn more.